Private Members’ Public Business
Artificial intelligence / Intelligence artificielle
Hon. Stephen Crawford
It’s great to rise in the House in support of this motion by my great colleague the member from Mississauga East–Cooksville. Artificial intelligence and advanced technologies are transforming absolutely everything, from how we work to how we make decisions to even how we advertise goods and services. These new systems mean new possibilities and greater productivity and solutions to problems that once seemed impossible. At the same time, however, they can also sound less reassuring to some people out there who may not be trusting of such sweeping changes brought about by technology. To their credit, I would argue that asking difficult questions is a necessary part of responsible innovation. The objective should not be to tell people that they have nothing to be concerned about. It should be to demonstrate that risks are being identified, that safeguards are being established and that people remain firmly in control. If people trust the process and believe the outcome will improve their lives, then I would say we’ve done our job. The answer is not to resist every new technology, nor is it to adopt technology without considering the consequences. The answer is to build trust. Emerging technologies must be rigorously tested, the risks must be understood and the people responsible for their use must remain accountable. By bringing conversations like this into the public eye, like the member for Mississauga East–Cooksville has done with this motion, what we are doing is building a strong foundation that will help these promising technologies move forward without compromising safety and consumer awareness. Speaker, this is a good motion which I can support. It helps responsible innovation succeed. It helps protect Ontario consumers. These are the same principles which work for my ministry. At public and business service delivery and procurement, we lead enterprise-wide technology, data governance and cyber security across the Ontario government. We modernize public services, oversee public sector procurement and establish safeguards for the responsible use of emerging technologies. What’s more important, however, is how each of these responsibilities across objectives always remains the same: to use innovation to deliver better results while maintaining the trust of the people we serve. Speaker, consumers everywhere should feel confident and informed when making investments and spending decisions. That is exactly why Ontario must continue to embrace innovation and do so responsibly—because innovation and responsibility are not competing objectives. When strong guardrails are in place and people remain at the centre of our decisions, each strengthens each other. That is how innovation becomes progress and how progress earns trust. Our success will require continued collaboration between government, industry, consumers, researchers and technology leaders. By working together, I know we can harness the benefits of emerging technologies, all while maintaining public trust, security and safeguards that Ontarians expect and deserve.