Online applications required for temporary residence

Summary#

The Canada Gazette published Ministerial Instructions with respect to the submission of online applications for temporary resident visas and other documents due to reduced processing capacity during the COVID-19 (Coronavirus) pandemic. They require most new applications from people outside Canada to be filed online while the measure is in force from July 1, 2020 to September 30, 2020.

What it does#

• Requires all new applications for a temporary resident visa, work permit, or study permit from people who are outside Canada to be submitted by electronic means (apply online).
• Allows an exception if a foreign national has a disability that prevents them from applying or submitting documents online; in that case the person may use other means specified by the Minister.
• Says paper applications received on or after the start date that are not submitted electronically will not be accepted; processing fees for those will be returned (except for disability exceptions).
• Applies to applications submitted on or after the Instructions come into force.

Who's affected#

• People applying from outside Canada for a temporary resident visa, work permit, or study permit after July 1, 2020.
• Immigration, Refugees and Citizenship Canada staff who process these applications (because workflows must shift to online files).
• People without reliable internet access, limited digital skills, or with accessibility needs—though the Instructions allow an alternative for some people with disabilities.
• It is unclear from the notice whether applications already in progress before July 1, 2020 are affected; the Instructions say they apply to new applications submitted on or after the coming‑into‑force date.

Why it matters#

• If you plan to apply from outside Canada for temporary residence, you must be ready to apply online during this temporary period. Paper submissions sent after the start date will be returned and not processed.
• The change is meant to cope with reduced processing capacity caused by the COVID‑19 pandemic. It speeds the move to digital handling of files but may create barriers for applicants without access to online tools or who need help with electronic forms.
• There is a specific accommodation for people with disabilities, so affected applicants should check what alternative methods Immigration, Refugees and Citizenship Canada will make available.