Canada Post governance and services
Petitioners ask Parliament to investigate Canada Post’s finances and executive conflicts of interest, preserve the moratorium on rural and Indigenous post office closures, and expand services like postal banking and prescription delivery. The government responds that it accepted the Industrial Inquiry Commission’s recommendations, is implementing changes and will consider service expansion while maintaining oversight.
Why we would sign this petition
- An independent inquiry would examine alleged executive pay, conflicts of interest and fiscal management, increasing accountability and public trust.
- Reaffirming the moratorium would protect access to postal and financial services for rural, remote and Indigenous communities that rely on local post offices.
- Expanding services like postal banking and prescription delivery could restore local financial access and diversify Canada Post’s revenue, supporting long‑term sustainability.
Why we wouldn’t sign this petition
- A full parliamentary inquiry could be costly, time‑consuming and risk duplicating prior studies and the Industrial Inquiry Commission’s work cited by the government.
- Preserving a moratorium may limit options needed to address Canada Post’s financial shortfalls and could delay necessary operational restructuring.
- Adding services such as postal banking would require significant investment, legal or mandate changes, and may not be financially viable without a broader policy review.
The summary and both sets of reasons are AI-generated from the petition and given equal weight. Claims are the petitioners’ own; consult the official record for the full text.
Official petition
Petition to the Government of Canada Canada Post, a Crown corporation owned by Canadians, is facing a financial and leadership crisis marked by conflicts of interest, fiscal mismanagement, and declining public trust, and The CEO of Canada Post also sits on the board of Purolator Courier Canada, creating a blatant conflict of interest that undermines the integrity of the corporation, and Canadians in rural, remote, and Indigenous communities continue to face reduced financial services, Canada Post is uniquely positioned to expand into other services such as postal banking to serve the public while growing its revenue base. Despite record workloads during the COVID-19 pandemic, Canada Post reported losses, while executives continued to receive bonuses. We, the undersigned, Citizens of Canada, call upon the House of Commons to 1. Launch a full parliamentary inquiry into the finances and actions of Canada Post, including executive pay, conflicts of interest, fiscal mismanagement, and compliance with the Canada Post Corporation Act and to explore the feasibility of expanding services to Canadians to help offset the reduction in lettermail volumes and to better serve Canadians; 2. Protect rural, remote, and Indigenous postal services by reaffirming the moratorium on post office closures; and 3. Expand and modernize services, especially in rural and Indigenous communities—including postal banking, prescription delivery, rural internet, and seniors’ support—while upholding Canada Post’s responsibilities under the Calls to Action of the Truth and Reconciliation Commission.
Government response
Response by the Minister of Government Transformation, Public Works and Procurement and Québec Lieutenant Signed by Jenna Sudds The Canada Post Corporation is a federal Crown corporation with a statutory mandate to provide universal postal service to all Canadians, in a financially self-sustaining way, while operating at arm’s length from the Government. The Canada Post Corporation is facing existential financial challenges due to the drop in revenue from the decline in lettermail and its declining market share in the increasingly competitive parcel delivery industry. These pressures were compounded by the uncertainly caused by the corporation’s 2-year long unresolved labour negotiations with its largest union, the Canadian Union of Postal Workers, that began in November 2023. The Canadian Union of Postal Workers members are scheduled to vote on tentative collective agreements from April 20 to May 30, 2026. There have been a number of studies and reviews which have examined the Canada Post Corporation’s mandate, governance, management strategies and financial performance, including, but not limited to, the 2008 Strategic Review of the Canada Post Corporation, the 2013 Conference Board of Canada Report (The Future of Postal Service in Canada), the 2016 Canada Post Corporation Review Task Force (Canada Post in the Digital Age), the 2016 Standing Committee on Government Operations and Estimates Report (The Way Forward for Canada Post) and the 2024 Standing Committee on Government Operations and Estimates Report (Canada's Postal Service: a lifeline for rural and remote communities). In December 2024, the Government appointed an Industrial Inquiry Commission to examine the Canada Post Corporation’s financial and labour challenges. The Industrial Inquiry Commission received nearly 1,000 submissions from a wide range of stakeholders, including the Canada Post Corporation workers, postal unions, business associations and not-for-profit organizations. The Industrial Inquiry Commission issued its final report in May 2025 recommending amendments to Government postal policy around community mailboxes, rural post offices, lettermail service delivery standards, and changes to the collective agreements that would need to be negotiated, such as more flexibility to hire part-time workers. In response to the Industrial Inquiry Commission, in September 2025, the Government of Canada announced it had accepted the Industrial Inquiry Commission recommendations and would be moving forward with lifting of the moratoriums on community mailboxes and rural post office closures, and changes to service standards for the delivery of lettermail. Canadians deserve a strong, stable and affordable postal service. The measures announced mark a first and necessary step towards addressing the Corporation’s financial situation. The Canada Post Corporation’s statutory mandate and accountabilities remain unchanged. The Government is prioritizing the implementation of the Industrial Inquiry Commission’s recommendations as a key first step due to the critical financial situation at the Canada Post Corporation, as evidenced by the Corporation’s reporting of subsequent record quarterly losses in the second and third quarters of 2025. The Minister of Government Transformation, Public Works and Procurement and Quebec Lieutenant also instructed the Canada Post Corporation to return to him with an implementation plan to operationalize the changes announced in September 2025, while protecting access in rural, remote and Indigenous communities. The Government is carefully reviewing the Corporation’s implementation plan but remains committed to protecting rural, remote, and Indigenous postal services. Nonetheless, as stated by Commissioner William Kaplan in his report: “there is no persuasive case for a moratorium on closure of once rural, now urban, post offices”. In addition, the Government notes that the Canada Post Corporation remains subject to a stringent governance and oversight regime as part of the legal and policy framework established by the Government of Canada, which includes (amongst others): the Canada Post Corporation Act, the Financial Administration Act, the Conflict of Interest Act and the Access to Information Act. This framework defines oversight and governance mechanisms while preserving the arm’s length nature of the Crown corporation. The mechanisms include, but are not limited to: A Board of Directors, appointed by the Governor in Council following the completion of open, transparent and merit-based selection processes, to oversee the Crown corporation’s business activities and other affairs. The Board’s responsibility is to act in the best interests of the Corporation and to exercise due care and diligence. A special examination by the Auditor General of Canada every ten years. Submission of annual corporate plans and budgets to the responsible Minister for the approval of the Treasury Board of Canada, with summaries tabled in Parliament. Publication of audited annual reports and quarterly financial results. The Canada Post Corporation’s 2024 annual report was jointly audited by Ernst & Young Limited Liability Partnership and the Auditor General of Canada, who concluded that the Corporation’s financial statements fairly presented its consolidated financial position in accordance with International Financial Reporting Standards. On January 30, 2026, the Governor in Council jointly re-appointed them as auditors for the Corporation’s fiscal year ending on December 31, 2025. Compliance with the Conflict of Interest Actbythe President and Chief Executive Officer and the Board of Directors of the Canada Post Corporation. As a reporting public office holder, the President and Chief Executive Officer must disclose all activities to the Conflict of Interest and Ethics Commissioner within 60 days of appointment. As public office holders, the President and Chief Executive Officer and Directors of the Board are also subject to the Government of Canada’s Open and Accountable Government principles, including ethical conduct and political activity guidelines that reinforce integrity, transparency, and non-partisanship in their roles. As previously noted, the Government remains committed to protecting rural, remote, and Indigenous postal services. The measures announced by the Government represent a first and necessary step towards addressing the Canada Post Corporation’s deteriorating financial situation. Exploring the potential for expansion of services in rural and Indigenous communities, as suggested in the Petition, may be considered as part of a broader mandate review of the Canada Post Corporation as measures are implemented and as the Corporation’s financial deterioration is reversed.