NWT 9-1-1 handled 18,199 calls across 33 communities

The annual report covers NWT 9-1-1 operations from April 1, 2025, to March 31, 2026. The service provides 24/7 emergency communications across all 33 communities.

• 18,199 total calls, including 12,964 emergency calls
• Emergency calls rose about 8% from the previous fiscal year.
• Calls were answered in an average of about six seconds.
• The service spent $1.67 million, about 1.1% above its $1.65 million budget. Call Answer Levy revenue covered about 93% of expenditures.

The report also describes preparations for Next Generation 9-1-1 and replacement of critical communications systems.