Contact the Gazette Office

Summary#

The page explains how to contact the Canada Gazette for questions, submissions, or payments. It gives a contact form, an email address, phone and TTY numbers, cashier numbers for credit-card payments, and a privacy notice (page last modified 2025-10-22).

What it does#

• Offers an online contact form with fields for name, email, reason for contacting, and a message. Suggested reasons include: Billing and pricing, Website, Insertion forms, Search and finding information, Operations and publishing, and Other.
• Gives a general inquiries email: info.gazette@tpsgc-pwgsc.gc.ca.
• Lists phone contact options:
  • Main telephone: 343-597-1210
  • Toll-free: 1-833-623-3543
  • TDD/TTY (for people with hearing or speech disabilities): 1-800-926-9105
  • Staff availability: Monday to Friday, 8 am to 4 pm eastern time
• Provides credit-card payment (cashier) contacts: 873-469-4237 or 873-469-4238.
• Includes a privacy notice saying the information is voluntary, will be retained under PPU 115 and PPE 830, and is protected under the Privacy Act. It names Public Services and Procurement Canada (PSPC) as the data holder and gives a Privacy Coordinator contact (aiprp.atip@tpsgc-pwgsc.gc.ca). It also points to the Office of the Privacy Commissioner of Canada and Info Source for more privacy information.
• Warns the internet is a public forum and the site is not secure, so do not send unnecessary confidential information.

Who's affected#

• People or organizations who need to contact the Canada Gazette: publishers, advertisers, lawyers, journalists, researchers, and members of the public.
• Anyone who needs to pay fees for Gazette services or make inquiries about publishing or searching notices.
• People who require TTY/TDD support or other accommodation for contact.

Why it matters#

• This is the main way to ask questions, submit materials, or pay for services related to the Canada Gazette.
• The privacy and security notes matter because you should avoid sending bank details or other sensitive data through the contact form or email.
• The phone and TTY options give accessible ways to reach the office during the listed hours.