Canada Gazette contact information

Summary#

This page explains how to contact the Canada Gazette for questions, submissions, or billing. It lists an online contact form, an email address, phone numbers (including a TDD/TTY line), and a separate cashier line for credit-card payments. (Page published 2021-11-17, last modified 2025-10-22.)

What it does#

• Provides an online contact form that asks for your name, email, reason for contacting, and a message.
• Gives a general inquiries email: info.gazette@tpsgc-pwgsc.gc.ca and notes Canada Gazette Directorate staff are available Monday to Friday, 8:00 a.m. to 4:00 p.m. Eastern.
• Lists phone contact options including a main telephone number and a toll-free line, plus a TDD/TTY number for people who use text telephone services.
• Gives a separate cashier’s office telephone line for credit card payments.
• Explains privacy practices: the information you give is voluntary, used to respond and improve the website, and will be stored in Public Services and Procurement Canada (PSPC) personal information banks PPU 115 and PPE 830.
• Points to the Office of the Privacy Commissioner of Canada and Info Source for more privacy information.
• Warns the site is not secure and asks users not to send unnecessary confidential information.

Who's affected#

• People who need to contact the Canada Gazette: members of the public, journalists, researchers, and organizations that publish notices in the Gazette.
• Anyone making payments to the Gazette by credit card.
• People who use TDD/TTY services for phone access.
• Anyone concerned about how their contact information is stored or used.

Why it matters#

• It tells you the concrete ways to reach the Canada Gazette and when staff are available.
• It explains where your personal information goes and whom to contact about privacy concerns.
• The security warning matters if you plan to send sensitive information; the page advises not to share confidential account details.