This bill requires the United States Postal Service (USPS) to repay a citizen the full amount of any fee or penalty the citizen pays because a mailed bill, notice of a bill, or payment was delivered late. The bill defines specific timing rules for when mail counts as "delivered late": for bills and notices, USPS must have received the mail at least 12 days before the due date and must have delivered it fewer than 6 days before the due date; for mailed payments, USPS must have received the mail at least 5 days before the due date and delivered it after the due date. Citizens must apply to USPS for reimbursement; applications may be submitted online, by mail, or at any post office. The bill allows an exception if the delay was caused by events not reasonably within USPS control (for example, a declared major disaster or emergency). Citizens may appeal USPS decisions to the Postal Service Judicial Officer within 30 days; the Judicial Officer’s decision is final. USPS must issue implementing rules within 60 days of enactment.
The bill also requires USPS to submit an annual report starting within one year after enactment that describes average delivery times and delays for each class of mail, the volume of presorted mail, and the effect of presorting on delivery times. The USPS Inspector General must assess and report within one year whether USPS policies prioritize delivery of mail sent under certain sender agreements over other mail of the same class.
No publicly available information.
No publicly available information.