HELP Act of 2026

Summary#

This bill directs the Secretary of Health and Human Services to set up a program to make 211 information-and-referral services more available across all States. The program will fund grants to qualified 211 service entities, pick one nonprofit administering agency to help run the program, and improve coordination between 211, 988, and 911 systems. The bill requires a formula for State allotments based on population, population density, poverty rate, and other data. The administering agency must evaluate the 211 network, produce annual reports, run a public awareness campaign, and may support shared data platforms. Grants can pay for contact center operations, outreach, technology upgrades, planning, training, database hosting, and coordination activities. Grant recipients must meet accessibility standards, follow quality guidance, and provide non-Federal matching funds equal to at least 25 percent of the grant. The bill also defines eligible providers, State networks, and covered health and human services.

What it means for you#

  • Individuals: The bill aims to make 211 services easier to reach by phone or internet at no charge and to increase public awareness about using 211 for health and human services referrals. It also seeks better coordination so callers can be routed to the right emergency or mental health lines when needed.
  • Local 211 providers and nonprofit networks: Eligible organizations can apply for federal grants to expand services, upgrade technology, and increase staffing, but must provide a 25% non-Federal match and meet accessibility and quality standards.
  • States and communities: States will receive allotments based on a formula. Areas without an eligible State 211 network may receive direct grants to eligible local providers.

Expenses#

  • The bill authorizes $250,000,000 to be appropriated for each fiscal year 2026 through 2032, to remain available until expended.
  • The Secretary may reserve up to 10 percent of annual funding for administrative and coordinating activities by the administering agency.
  • Grant recipients must provide matching funds of at least 25 percent from non-Federal sources.
  • No publicly available information on estimated total costs beyond the authorized appropriations or on net fiscal impacts.

Proponents' View#

The bill states its goals are to increase the capacity of 211 services in every State, improve coordination among 211, 988, and 911 service providers, and raise public awareness and consistent messaging about 211 services. It emphasizes ensuring direct accessibility for all individuals and improving the information available in 211 databases.

Opponents' View#

No publicly available information.