The bill would require the IRS to publish real-time phone wait and call information, make return and refund updates available online, and expand callback and online account options. It would also direct the IRS to inform some taxpayers facing economic hardship about tax collection alternatives. The National Taxpayer Advocate would publish local office performance data and provide estimates for resolving cases.
Taxpayers could check IRS phone waits, return and refund status, and certain IRS documents online. They could also use online accounts to respond to IRS notices and, when authorized, let certain tax professionals access information. Taxpayers identified as likely to face economic hardship who request a payment agreement would receive information about other collection options.
The bill does not specify costs or funding amounts.
No publicly available information.
No publicly available information.